Compliments came up often, showing how a little kindness always makes for easy conversation. At the same time, many users emphasized timing: for instance, choosing between asking about past weekends ...
What is an alignment conversation? It’s a way to learn how your work or your product fits in with your customer’s goals. “The ...
In the modern office, fostering a friendly and open environment is important. But there’s a fine line between being a good colleague and oversharing. Etiquette experts agree that some topics are best ...
If you want to advance in your career, you'll need to have uncomfortable conversations in the office, says workplace expert Henna Pryor. Skillfully navigating tense or awkward interactions, from ...
At around 12:30 p.m. on March 5, Adriane Smith stopped by the desks of the three people who report to her and offered an apology. "I'm so sorry," she told her colleagues, who at first—not surprisingly ...
We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...
Difficult conversations — whether you’re telling a client the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of management. How should you prepare ...
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