A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

By embracing identity assurance and passkeys as the new standard, we can close the human security gap and protect our ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

Too often, instead of us using technology, technology uses us. As The Post’s tech columnist, I’ve worked for years to put readers like you back in control of your data and devices through ...

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of pressure when it comes to working ...

Workers have ways to improve their situation as more employers turn to hybrid and remote environments. We’ve all been there or at least know someone who has: You land that coveted job only to get ...

The Technology Help Desk can repair current students' personally-owned computers. Typical repairs are things like failed hard drives, cracked screens, or case damage, but we turn down more extensive ...

Manhattan Campus 144 West 14 Street, 5th floor, Room 502 The Technology Desk believes its greatest asset is the quality and personal integrity of its staff. Technology Desk staff members are ...