Fishbone diagrams are instrumental in problem-solving. Fishbone diagrams aren’t detailed by design but can help hone in on problem areas. While they are used in problem-solving, fishbone diagrams aren ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...