Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

Large organizations can have thousands of employees at any given time. So, it might be impossible to keep track of each employee's performance individually—that's where key performance indicators ...

In Software Modeling Goes Mainstream, Ed Sperling recently wrote how chipmakers are applying use case modeling techniques to better understand the interactions between software and hardware and how ...

A Key Performance Indicator (KPI) is a way to evaluate how well a person or business is doing in reaching their goals. They can help gauge the success of an organization, specific department, project, ...

One of the most common practices across contact centers, large and small, is measuring agent performance and service quality through Key Performance Indicators (KPIs). This industry-proven approach, ...

It's important to track, measure and assess the performance of your software development teams as an engineering leader. This way, you ensure that you'll come up with the highest quality product. This ...

Key Performance Indicators are quantifiable values that help you understand how well your company is achieving its business objectives. Most of them compare a company's progress toward reaching its ...

Key performance measures (KPIs) are vital in measuring an electrical contractor’s present and future success and go beyond just looking at how much money the company is making. On the second day of ...