For decades, business success has been defined primarily by hard numbers: revenue growth, profit margin, shareholder returns.

Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

The ouster of Volkswagen’s CEO over buggy software this past summer was a reminder that every company is now a software company—and that senior leaders are being held accountable for the quality of ...

Software engineering teams have tried all sorts of ways to measure the software development process and developer productivity. Here’s why DORA metrics are becoming the industry standard. For years, ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Jinsong Yu shares deep architectural insights ...

The UK’s National Physical Laboratory is leading a ‘deep-dive’ research initiative on performance metrics and benchmarking for quantum computers. It’s a foundational piece of work that will ultimately ...