Housecall Pro, a leading software platform for home service professionals, announces the release of its new report, "The New ...

Recently, Accenture announced that it is working with FedEx to provide AI skills development with its massive, mostly ...

The appeal of these diverse careers often lies in the different types of impact they enable. A PhD can teach more than ...

Every role connects back to the company’s goals. Knowing how money moves, how costs affect profits, and how decisions affect ...

In support of the administration’s commitment to improving frontline government services and ensuring that every Filipino has access to prompt and ...

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

Looking for a new career or just something part-time for some quick cash? Here are 8 Valley companies hiring NOW! For more job resources, visit our Virtual Job Fair at abc15.com/JobFair.

What if you could start a business this year without spending much and still create something profitable enough to grow, ...

Both programs, organized by Duke Learning & Organization Development (L&OD) as part of its Professional Development Academy, combine classroom learning, individual and group projects and mentoring to ...

For years, organizations have treated AI as a tool for efficiency — something that speeds up processes, delivers information ...

JPMorgan's Jamie Dimon says AI will eliminate some jobs but not trigger an immediate labor collapse, urging workers to focus on soft skills.

STATE-OWNED telecoms firm TelOne has launched its 201-seat Omni Contact Centre, a new mobile platform designed to improve customer engagement by facilitating interactions between consumers and service ...