Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

This discrepancy between valuation and performance may suggest that investing in ORCL and CRM stocks is preferable to buying ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

Employee-centric knowledge enablement is no longer about building a bigger knowledge base; it’s about delivering frictionless experiences that give workers time back.

Salesforce (NYSE:CRM) led enterprise software stocks higher on Monday as the major composites and indices increased across the board. Shares of Salesforce jumped 4.6% by the time the market closed.