What is an alignment conversation? It’s a way to learn how your work or your product fits in with your customer’s goals. “The ...

Even for the best leaders, there will always be uncomfortable conversations. Handling them takes knowledge and experience.

Workers spend almost four hours per day on average communicating through email, instant messaging, and video or phone calls, according to a 2023 survey from Zoom. Alison Wood Brooks, author of Talk: ...

At ESMT Berlin, we notice that personal fulfillment often underlies the critical decisions professionals face. While people might not explicitly ask, “How can I be happy?” questions like “Should I ...

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This holiday season as families gather, the list of potentially heated conversation topics is long. Some might choose to ignore these issues altogether in the name of keeping the peace. For those ...