NASCIO, representing state CIOs, announced the release of IT Management Frameworks: A Foundation for Success. A product of NASCIO's IT Governance and Service Reform Committee, this brief provides an ...

Most organizations today continue to view technology as merely a back-office cost center, a viewpoint that diminishes the breadth of IT’s impact on a firm’s competitive profile. To contribute to ...

COBIT (Control Objectives for Information and Related Technologies) and COSO (Committee of Sponsoring Organizations of the Treadway Commission) are two of the most important IT management frameworks.

CIOs and other IT leaders have long struggled to measure and then demonstrate the business value of IT investments, and that challenge has generally become more difficult during the recession of the ...

Recently, I attended the kickoff meeting of a local interest group of the itSMF USA, or IT Service Management Forum USA. It is a group dedicated to fostering the delivery of IT services via ITIL.

After several months of development, the General Services Administration and the Education Department share what they learned by implementing TBM. Federal agencies have a new resource to assist them ...

CIOs have long struggled to measure and demonstrate the business value of IT investments. But there’s a relatively new approach to making IT investment and operating decisions — and then proving their ...

The Homeland Security Department should limit its investment in information technology systems until it better organizes its management framework, according to a new General Accounting Office report.

You don't meet a lot of people who think their state's Department of Motor Vehicles (DMV -- or whatever it's called where you live) should be a model for how to run business. Don't get me wrong -- the ...

Development of the Polycloud platform to accelerate time to market and meet the demand of cloud-native environment Expansion of digital studios and digital centers globally to provide localized ...