Looking for work? These age-friendly employers actively recruit seasoned workers for their reliability, skills, and wisdom.

Ghana has a world-class story to tell: cultural sites, coastlines, festivals and a compelling history that already draws visitors. Yet for years one familiar complaint keeps returning in survey ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

The newly decommissioned Marine One helicopter found a new home with the U.S. Secret Service. In a video posted to X on Wednesday, Secret Service Deputy Special Agent in Charge Troy Sarria announced ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly. Customer service is not only about solving ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

Accra, Feb 12, GNA – The Civil Service Training Centre (CSTC), in collaboration with the Japan International Cooperation Agency (JICA), has launched the Kaizen Leadership for Service Delivery ...

Jan 31 (Reuters) - A proposed class action accusing Microsoft's (MSFT.O), opens new tab LinkedIn of violating the privacy of millions of Premium customers by disclosing their private messages to train ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

Gabriela Walsh is a Certified Educator in Personal Finance® and a personal finance editor at Red Ventures. Her previous work experience includes various editorial positions at FinanceBuzz. She ...