The filing states that Salesforce first mentioned “RedPajama-Books” as one of its training sources when it launched XGen ... This gives enterprise workflows additional model options. Additionally, the ...

Salesforce remains the world’s most powerful customer relationship management (CRM) platform, helping organizations connect sales, marketing, service, and data on one unified system.

Digitising and automating workflows vendor Zebra Technologies has, along with Salesforce, delivered a retail cloud point of ...

The graphic design giant is training hundreds of staff on a low-code AI platform and agentic AI tools that are set to save ...

Discover how CoSupport AI is reshaping customer support with intelligent automation—cutting resolution times by up to 80%, ...

The permitting director insists the new program is working and problems are being fixed, but some staff are begging for a ...

Here are five fully modernized platforms, each of which could be a contender for the best CRM for sales teams.

AI agents are leading a “digital labour revolution”, says billionaire CEO Mark Benioff. But less than 5 per cent of his ...

These firms are leveraging AI to transform industries from content creation to finance and semiconductor design.

When it comes to artificial intelligence (AI), it’s easy to look back at what has already happened or to comment on what’s ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...