A planned power outage to replace electric lines in Genesee County will lead to a service disruption for thousands of ...

From designing flexible systems and developing talent to maintaining a quality CX, scaling a service business is rarely as ...

"We were looking for a win for everybody, and we felt like this was the right win," said Hunter House Hamburger owner Kelly ...

At the intersection of innovation and aloha, Hawaii Dental Service (HDS) provides customer service that’s truly rooted in ...

If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...

(NYSE: KMX), the nation’s largest retailer of used cars, has been recognized by Newsweek as the number one automotive marketplace (online) on the America’s Best Customer Service 2026 list. This ...

In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

CALGARY, AB / ACCESS Newswire / October 30, 2025 / A-1 Concrete Cutting & Coring Ltd., a trusted name in concrete services ...

However, one customer shares his own approach when it comes to tipping servers at restaurants, which has some people agreeing with him and others raising their eyebrows.  The customer claimed that he ...

Customers who spent weeks without their belongings after using a moving and storage service are now pursuing legal action.

If a customer can get help instantly, feel understood and never repeat themselves, then all the technology underneath has ...

For individuals seeking employment in the New York City area, the largest public transit authority in the United States has ...