Forms shape how you collect customer data, qualify leads, and understand users. A good builder fits your workflow, collects accurate data, and integrates well with your tools. Today, you’ll see how ...

The City of Kingsport is introducing residents to its newest customer service system, Grace AI — an artificial intelligence ...

The Trade Desk is going after Amazon; Facebook creators are going after Meta; and everybody’s going after Warner Bros. Discovery.

The transition from phone calls to chats represents more than a passing trend; it reflects evolving consumer needs that ...

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

Tribunal compared Juniper’s interlinked trading and service activities to the egg-or-chicken story, holding entity-level TNMM appropriate and deleting the TP ...

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

Complete this online customer enquiry form to ask a question or update your details with Local Land Services. Enter the postcode or suburb of the landholding your enquiry is about. This helps direct ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...