When Something Goes Wrong With Your Flight, These People Take Charge

Inside a tornado-hardened office in Texas, 1,700 American Airlines employees manage the carrier’s operations, responding to ...

Microsoft Dynamics 365 CRM review 2026

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

Understand the American Customer Satisfaction Index (ACSI) for Better Investment

Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn ...

Secret phrases to get you past AI bot customer service

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...
ConsumerAffairs

Customer service AI bots not ready for prime time, survey suggests

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

SIS, LLC Announces Successful Go-Live of Microsoft Dynamics 365 and SIS Construct 365 at Clyde Companies

SIS, LLC, a leading provider of construction-focused ERP solutions, today announced the successful go-live of Microsoft Dynamics 365 with SIS Construct 365 at Clyde Companies. The launch marks a major ...

What Makes General Dynamics (GD) a Good Investment Amid Global Geopolitical Tensions

GreensKeeper Asset Management, an investment management company, released its third-quarter 2025 investor letter. A copy of ...
Total Retail

How 24/7 AI Agents Help Retailers Meet Rising Customer Expectations

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the complex problems that build loyalty.