CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

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ServiceNow (NOW) integrates AI governance into enterprise platforms. As AI proliferates, companies need systems to track which models are deployed where, monitor their decisions and ensure compliance.

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

A well-run build workshop is not theater. It is an evidence-backed way to translate generative AI from headlines into ...