In its third-quarter earnings report for 2025, Comcast flagged that its revenue declined by almost 3% year over year during the quarter. Additionally, while it lost 257,000 cable TV customers amid the ...

AI is reshaping how people search, decide, and buy. Discover the key shifts defining 2026 and how to stay visible everywhere.

Delta is partnering with Bombas, Missoni and Lands End to update its crew uniforms as company says goodbye to current, ...

(NYSE: KMX), the nation’s largest retailer of used cars, has been recognized by Newsweek as the number one automotive marketplace (online) on the America’s Best Customer Service 2026 list. This ...

We’re standing at the edge of a profound shift in how work gets done. For years, we’ve talked about digital transformation, but the next wave isn’t just about digitising tasks, it’s about reimagining ...

If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...

Shopify and WooCommerce both let you build an e-commerce store without code -- but the user experience is very different. Here’s what I learned from testing these tools.

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Reputation.com left 320GB of logs exposed online, containing nearly 120 million records Data included cookies, timestamps, ...

Liberty General Insurance Ltd. celebrated Customer Experience Week 2025, emphasizing empathy and service in strengthening customer relationships. The event featured industry insights and customer ...

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

AI plays a critical role in CX, shifting from experimental to foundational. Here are the trends significantly impacting ...