Contact Support
If your issue is Bluetooth-related please provide your phone model and operating system. Please note that Technical Support Team cannot assist with adjustments to hearing aid internal …
iPhone
Aug 25, 2025 · Can I use the iPhone® Voice Isolation feature during a call with my Phonak hearing aids? Apple released iOS® 16.4, which included several new features for iPhone …
Contact Support
Customer Support Tell us how we can help.* First Name
Bluetooth - Phonak
Aug 25, 2025 · Bluetooth What hearing aid should be selected from the list on the mobile phone? Phonak hearing aids use multiple applications of Bluetooth® for mobile devices (Bluetooth …
How to pair Phonak hearing aids to Android™ for phone calls and …
How to pair Phonak hearing aids to Android™ for phone calls and media streaming Connecting Phonak hearing aids to Bluetooth® on Android smartphone To pair your Phonak hearing aids …
Phonak Support Center
Commonly Asked Discover hands-free phone calls and stream audio directly to your hearing aids from your iPhone or Android phone. Also find out about the tips and tricks to help you get started.
Support - Phonak
Support Your Phonak hearing aids are compatible with Bluetooth for taking phone calls and listening to audio (like music or podcasts) from your phone. You can also adjust your Phonak …
How to start a Remote Support session in the myPhonak app?
The Remote Session needs to be planned in advance with the hearing care professional. At the scheduled time to begin the Remote Support session, press "START A SESSION". After that, …
How can I find my hearing aid if I lost it?
Feature compatibility The ‘Find my Hearing Aids’ feature is available for all Phonak Infinio, Lumity and Terra+ hearing aids compatible with the myPhonak app. How it works The myPhonak app …
Why is there no sound coming from my Phonak hearing aids?
Phonak hearing aids are not functioning. There is no sound from hearing aids (no amplification).