What is CSAT and how to measure it
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YouTubeDialpad
What is CSAT and how to measure it
CSAT, or Customer Satisfaction score, helps you keep track of how happy your customers are and identify areas for improvement. Here's what you should know about CSAT. Additional Resources CSAT: https://www.dialpad.com/glossary/csat/ Dialpad Ai CSAT: https://www.dialpad.com/ai-csat/ CSAT vs NPS: https://www.dialpad.com/blog/csat-vs-nps/ 00:00 ...
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